Deactivate or reactivate a person

Deactivate someone

1. 1

   Step 1: Click Team in the top menu.

2. 2

   Step 2: In the People list, click Deactivate on the person's row (on a phone, tap the person, then Deactivate at the bottom of the sheet).

   (opens the full-size image)

   Tap the image to enlarge it

3. 3

   Step 3: Confirm the message that starts Deactivate …?. The row's Status becomes Deactivated and the button changes to Reactivate.

What deactivating does

• They can't open your account any more, from the next page they load. If they sign in, they see that an admin deactivated their access.
• They stop counting as a seat.
• Everything they tracked stays: hours, rates, reports, invoices and the projects' history. Nothing is deleted.
• A timer they left running is stopped and its time saved. A pending invitation to their email is cancelled.
• They no longer get weekly reminders to log time or budget alert emails.
• Their project assignments are kept, so reactivating them puts everything back as it was.

Reactivate someone

1. 1

   Step 1: In Team, click Reactivate on their row.

2. 2

   Step 2: Read the message next to the button.

   Reactivated. They can sign in again. means they still had a LockedHours sign-in and are back with the role they had. Reactivated. We emailed them an invitation to join again. means they had no sign-in (for example, someone imported from Harvest): they join from the email, and their history is linked to them. Without an email, they're marked active but can't sign in.