The numbers don't match Harvest

First, the verification report

Open your import's report (home page → Latest import). If it says 100% match, the import copied everything correctly, and a difference you see now comes from how you're comparing. If it lists differences, start there: Read the import verification report.

Check, in this order

1. 1

   Step 1: Same period. LockedHours' This week and Last week follow your account's week start. Use Custom with the exact same dates in both tools.

2. 2

   Step 2: Same filters. Check Client, Project, Person and Billable in LockedHours, and the equivalent in Harvest. Members only see their own time.

3. 3

   Step 3: Archived projects and deactivated people. LockedHours imports and counts them. Make sure Harvest's report includes them too.

4. 4

   Step 4: Rounding. If Harvest rounds time in its reports, its totals can be slightly higher than the exact hours. LockedHours reports the exact hours tracked.

5. 5

   Step 5: Changes after the import. Time added or edited in Harvest after the import started isn't in LockedHours, and time tracked in LockedHours isn't in Harvest.

6. 6

   Step 6: Amounts. Billable amounts use the rate saved on each entry. Different currencies are never added together. Hours without a rate count as no rate.

Still different?

Ask in Help, with the project, period and both figures. We investigate every mismatch.