Automatic overdue reminders

How reminders work

• Two reminders at most per invoice: 3 days and 14 days after the due date.
• Only for invoices you sent by email from LockedHours that are still open. Invoices issued without emailing, imported from Harvest, paid or written off get none.
• They go to the same addresses as the last time you sent the invoice, with the subject "Reminder: invoice … from … is overdue", the amount due and the link to the invoice.
• They're sent from your business name; replies go to whoever sent the invoice.
• No reminders are sent once the free trial has ended.

Turn them off or on

1. 1

   Step 1: Go to Settings and find Defaults for new invoices.

2. 2

   Step 2: Untick (or tick) Email overdue reminders automatically (3 and 14 days after the due date) and click Save settings.

The setting applies to the whole account, including invoices already sent.