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Set up tasks and default task rates

Tasks are the kinds of work people track to inside a project. Set them up once, with a default rate and billability, and choose which go into every new project.

Who can do this: Admins and managersUpdated · 2 min read

Add a task

  1. Step 1: Click Projects in the top menu, then Tasks.

  2. Step 2: Type its name in New task, for example Design.

    The Tasks page: the New task form (1) with Default rate, Billable by default and Add to new projects, and the list of tasks with their settings (2) (opens the full-size image)
  3. Step 3: Optionally, fill in Default rate: the hourly rate used when a project bills by task rates and doesn't set its own rate for this task.

  4. Step 4: Leave Billable by default ticked for client work; untick it for internal work like meetings.

  5. Step 5: Tick Add to new projects if almost every project needs this task. New projects start with it already ticked.

  6. Step 6: Click Add task.

Change or retire a task

Each task is a row with its Task name, Rate, Billable, New projects and Active settings. Change what you need and click Save on that row. Untick Active to retire a task: it disappears from the time-tracking lists but stays on past entries and in reports.

On a phone, the tasks are a list with each one's rate and settings. Tap a task to change it in a sheet (Save task), or tap New task at the bottom right to add one (Add task). Inactive tasks are marked Inactive.

Tasks on a project

Creating a task doesn't add it to existing projects. Open each project, click Edit, and tick the task in the project's Tasks section. There you can also mark it non-billable for that project only, and give it a project-specific rate. See Create a project.

Common problems

People don't see a new task when they track time

Add it to the project: Edit the project and tick the task under Tasks.

Changing a task's default rate didn't change past entries

That's on purpose: entries keep the rate they were tracked at. See How hourly rates work.

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